Epicor 9 clients not able to close program

We get this quite regularly in E9. We sometimes get it where it asks us to save changes, even though you only have the main screen open.

If you right click on System Monitor in your icon tray and choose Exit, you should be able to close it straight away.

Let me know how you get on.




________________________________
From: Chris Stover <cstover@...>
To: vantage@yahoogroups.com
Sent: Wed, 10 March, 2010 16:34:01
Subject: RE: [Vantage] Epicor 9 clients not able to close program

Â
I'll get the same thing happen but I am on 6.0. My one constant I have seen
is that it happens on my Vista and W7 machines. Mostly the W7 machines.
I'll have to go into the task manager and kill the prowin32.exe process.

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf Of
Linda Lowney
Sent: Wednesday, March 10, 2010 10:27 AM
To: vantage@yahoogroups .com
Subject: RE: [Vantage] Epicor 9 clients not able to close program

We have the same problem on 8.03.407

From: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
[mailto:vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com> ] On
Behalf
Of David G
Sent: Wednesday, March 10, 2010 8:55 AM
To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
Subject: [Vantage] Epicor 9 clients not able to close program

Have client computers that are randomly having an issue closing the
Epicor 9 client program. They will click on either the red x or file
close and nothing happens. Only way to close the client is to end task
the mfgsys process. Anyone else run into this or know how to fix it.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
Have client computers that are randomly having an issue closing the Epicor 9 client program. They will click on either the red x or file close and nothing happens. Only way to close the client is to end task the mfgsys process. Anyone else run into this or know how to fix it.
We have seen this problem in 8.03 since day one. The only fix we ever found is the same one you mentioned, exit the system monitor.




________________________________
From: David G <dave.glazewski@...>
To: vantage@yahoogroups.com
Sent: Wed, March 10, 2010 8:54:51 AM
Subject: [Vantage] Epicor 9 clients not able to close program

Â
Have client computers that are randomly having an issue closing the Epicor 9 client program. They will click on either the red x or file close and nothing happens. Only way to close the client is to end task the mfgsys process. Anyone else run into this or know how to fix it.







[Non-text portions of this message have been removed]
We have had this same problem intermittently and, so far, only on two
clients. Usually must use Task Manager on client to end task and then use
Admin Console on server to delete suspended session there. However, one
time was able to close System Monitor on client and then was able to close
Epicor session.



Gives new meaning to the phrase "run persistently", doesn't it.



_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Steven Gotschall
Sent: Wednesday, March 10, 2010 9:15 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Epicor 9 clients not able to close program





We have seen this problem in 8.03 since day one. The only fix we ever found
is the same one you mentioned, exit the system monitor.

________________________________
From: David G <dave.glazewski@ <mailto:dave.glazewski%40traceamatic.com>
traceamatic.com>
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Sent: Wed, March 10, 2010 8:54:51 AM
Subject: [Vantage] Epicor 9 clients not able to close program


Have client computers that are randomly having an issue closing the Epicor 9
client program. They will click on either the red x or file close and
nothing happens. Only way to close the client is to end task the mfgsys
process. Anyone else run into this or know how to fix it.






[Non-text portions of this message have been removed]
We have the same problem on 8.03.407



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of David G
Sent: Wednesday, March 10, 2010 8:55 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Epicor 9 clients not able to close program





Have client computers that are randomly having an issue closing the
Epicor 9 client program. They will click on either the red x or file
close and nothing happens. Only way to close the client is to end task
the mfgsys process. Anyone else run into this or know how to fix it.





[Non-text portions of this message have been removed]
You might try turning off the session manager in the .mfgsys file. Just set it to disabled. It is not needed.

Charles Carden
IT Manager
Manitex, Inc.
Georgetown, Texas
----- Original Message -----
From: sysadmin@...
To: vantage@yahoogroups.com
Sent: Wednesday, March 10, 2010 9:28 AM
Subject: RE: [Vantage] Epicor 9 clients not able to close program



We have had this same problem intermittently and, so far, only on two
clients. Usually must use Task Manager on client to end task and then use
Admin Console on server to delete suspended session there. However, one
time was able to close System Monitor on client and then was able to close
Epicor session.

Gives new meaning to the phrase "run persistently", doesn't it.

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Steven Gotschall
Sent: Wednesday, March 10, 2010 9:15 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Epicor 9 clients not able to close program

We have seen this problem in 8.03 since day one. The only fix we ever found
is the same one you mentioned, exit the system monitor.

________________________________
From: David G <dave.glazewski@ <mailto:dave.glazewski%40traceamatic.com>
traceamatic.com>
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Sent: Wed, March 10, 2010 8:54:51 AM
Subject: [Vantage] Epicor 9 clients not able to close program

Have client computers that are randomly having an issue closing the Epicor 9
client program. They will click on either the red x or file close and
nothing happens. Only way to close the client is to end task the mfgsys
process. Anyone else run into this or know how to fix it.

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
We have seen this problem all the way back to 8.03.305K. It happens more for people who leave vantage open through the night. People who close the client and shut down the machine on a daily basis dont have the problem as much.

~c

--- On Wed, 3/10/10, Linda Lowney <llowney@...> wrote:

From: Linda Lowney <llowney@...>
Subject: RE: [Vantage] Epicor 9 clients not able to close program
To: vantage@yahoogroups.com
Date: Wednesday, March 10, 2010, 4:26 PM







Â









We have the same problem on 8.03.407



From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf

Of David G

Sent: Wednesday, March 10, 2010 8:55 AM

To: vantage@yahoogroups .com

Subject: [Vantage] Epicor 9 clients not able to close program



Have client computers that are randomly having an issue closing the

Epicor 9 client program. They will click on either the red x or file

close and nothing happens. Only way to close the client is to end task

the mfgsys process. Anyone else run into this or know how to fix it.



[Non-text portions of this message have been removed]






















[Non-text portions of this message have been removed]
I'll get the same thing happen but I am on 6.0. My one constant I have seen
is that it happens on my Vista and W7 machines. Mostly the W7 machines.
I'll have to go into the task manager and kill the prowin32.exe process.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Linda Lowney
Sent: Wednesday, March 10, 2010 10:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Epicor 9 clients not able to close program





We have the same problem on 8.03.407

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of David G
Sent: Wednesday, March 10, 2010 8:55 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Epicor 9 clients not able to close program

Have client computers that are randomly having an issue closing the
Epicor 9 client program. They will click on either the red x or file
close and nothing happens. Only way to close the client is to end task
the mfgsys process. Anyone else run into this or know how to fix it.

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]