Just Upgraded to 10.2.300.9, error: "Key not found: 'ChangeSecCode'"

We upgraded our test environment on Friday to 10.2.300.9 from 10.1.500.32 with the assistance of SixS Partners. Everything is working except for 1 issue particularly with my user account. If i open the Business Activity Query Designer in one particular company (no issue with the second company we have set up), and I click on any buttons or try to open an existing or create a new BAQ, I receive the error “Key not found: ‘ChangeSecCode’”. This happens with any computer that I log into with my user account. Other users do not have this problem (I’ve mimicked the steps to cause the error with other users’ accounts). I’ve posted details at the bottom of this post. Is there a known fix for this issue. I’m assuming this is a server-side issue since it happens on any computer I sign in to.

Application Error

Exception caught in: Infragistics4.Shared.v12.2

Error Detail

Message: Key not found: ‘ChangeSecCode’
Parameter name: key
Program: Infragistics4.Shared.v12.2.dll
Method: GetItem

Client Stack Trace

at Infragistics.Shared.KeyedSubObjectsCollectionBase.GetItem(String key)
at Infragistics.Win.UltraWinToolbars.ToolsCollectionBase.get_Item(String key)
at Ice.UI.App.BAQDesignerEntry.Forms.BAQDiagramForm.SetControlStatus()
at Ice.UI.App.BAQDesignerEntry.Forms.BAQDiagramForm.KeyFieldValidating(Object sender, CancelEventArgs e)
at Ice.UI.App.BAQDesignerEntry.OptionsPanel.queryIdValidating(Object sender, CancelEventArgs e)
at System.ComponentModel.CancelEventHandler.Invoke(Object sender, CancelEventArgs e)
at System.Windows.Forms.Control.OnValidating(CancelEventArgs e)
at Ice.Lib.Framework.EpiTextBox.OnValidating(CancelEventArgs e)
at System.Windows.Forms.Control.NotifyValidating()
at System.Windows.Forms.Control.PerformControlValidation(Boolean bulkValidation)
at System.Windows.Forms.ContainerControl.ValidateThroughAncestor(Control ancestorControl, Boolean preventFocusChangeOnError)
at System.Windows.Forms.ContainerControl.ValidateInternal(Boolean checkAutoValidate, Boolean& validatedControlAllowsFocusChange)
at System.Windows.Forms.ContainerControl.ValidateInternal(Boolean checkAutoValidate, Boolean& validatedControlAllowsFocusChange)
at System.Windows.Forms.ContainerControl.ValidateInternal(Boolean checkAutoValidate, Boolean& validatedControlAllowsFocusChange)
at Ice.UI.App.BAQDesignerEntry.Forms.BAQDiagramForm.OnClickClear()

1 Like

I see your problem… @Chris_Conn :smiley: j/k. I went from .31 to .8 and no issues, I wonder if there is a bug in .9 - or you have to clear your cache maybe its left from .32 - or - Epicor missed QA testing once again.

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I’ve cleared cache locally but I’m assuming you mean server-side somehow.

I’d make sure there isnt a personalization for that user on that form.

2 Likes

You sir, a genius. Thank you that seems to be working so far.

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I would usually after a MAJOR Upgrade 10.1 to 10.2 Purge Personalizations.

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I will look up how to do that and see if we can do it in test without issue.

Sweet - random stab at the air for the win :smiley:

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I thought 10.2.300.9 wasn’t coming out until next week. I don’t see it in Downloads. Are you guys in a controlled release/testing program?

I ask because we are waiting for this update to hopefully resolve the CopyOrder performance problem that we have in 10.2.300. Development has stated that it would be resolved in this update.

Thanks.

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You’re right. It looks like we are on 10.2.300.8. That’s my mistake.

1 Like