Hi! When trying to log into the Kinetic desktop app I get error “access is denied; you do not have access to this resource”. I am able to log in using the web link, but not the desktop app.
I was able to use another users log in information and log into the app. I have reviewed user security set up, and I’m not seeing any differences.
Any ideas on how to resolve?
What version?
What login method - Basic, Windows, or Azure?
And this is a normal computer or on the server?
System version 11.2.400.11
UX Platform Version 10.1.72
Windows
Normal computer.
Ha, well, there goes my ideas!
I’ve had issues with logging in on the server (no big deal; I use my laptop), and with setting up Azure (a permissions thing).
So I’m not much help then.