Good morning, Has anyone seen this before? Our Order Entry screen is showing field codes (not sure what else to call them), in stead of the human readable names. We’ve tried different users and different PCs with the same result. Any help would be appreciated. Thanks. [image]

Conversion Workbench, run conversion 191. [image] Issue with Kinetic interface in client for Job Entry/Tracker in 2023.1 Kinetic 202X We had this same issue in the Customer Entry screen. Following the below steps (from article KB0122258) fixed the issue. Open Conversion…

Okay, well it looks like they still have yet to get it resolved. Hoping for 2024.1 like they said. we will see if it shows up at insights. I imagine we will be using 2024.1 there in the VMs? I hope anyways. Did you see it crop up in any of your classes?

Today, I decided to dive into Kinetic and start using it prior to our upgrade for 2023. I immediately ran into the issues described here and in the other MES menu topic. Of course, the magical app studio refresh works. Big thanks to y’all for saving me the trouble of getting a ticket open just to ge…

Can you point out what specific fix that was with app studio… what post on here? I assume you’re cloud so this fix is relevant to cloud. I also have a fix for the specific screen but you have to be storing the cache file on a server (not database) to be able to do the fix- and of course have access…

My bad, I assumed a bit of information here. We are on-premise Kinetic in our own Azure setup. I came from this topic as I was unable to open Part Tracker in 2022.2 from menu or context with no actual error thrown (undefined). The fix described to a user was to simply open the broken application la…

I’ll tag this in also, as I see them all as related. [image] Need votes for a program to remove kinetic personalizations Kinetic ERP Need to bump this post! This is the answer to all of my problems for the last few weeks! Just read this post (below) and I am thinking, “Y…

I see, yeah you can delete the cache yourself as well (try this at your own free will- on our testing environment first) if you have the settings on to save the cache as a file on the server it’s here under the related “app”. This is not blessed by Epicor or anything, but I was desperate, and I dele…

It gets re-created when you close and re-open order entry and compiles without issue and users are happy again… until it happens again.

[image] utaylor: and users are happy again… until it happens again The circular logic of this is hilarious because it is exactly the issue. Admin: “I FIXED IT” [One day later] “I HATE MY JOB”

I’m serious @JasonMcD … I found this through the event log and saw that this file was having an error and got so sick of it I just deleted it (in test of course) to see if it fixed it and it did. I watched this folder first to try and understand, and what I know is, if you delete this or run 191 or…

Order Entry screen showing {{strings.XXXX}} in stead of field names

Kinetic ERP

JasonMcD (Jason McDermott) May 10, 2024, 6:22pm 191

I’ll tag this in also, as I see them all as related.

Topic		Replies	Views
Random screens not loading in Kinetic Kinetic ERP kinetic	17	3809	January 30, 2024
2022.2.8 - "Due to security settings or module licensing process is unavailable." Kinetic ERP	57	11064	February 11, 2026
Customer Tracker no longer works for a user Kinetic ERP	22	1934	May 16, 2024
Issue with Kinetic interface in client for Job Entry/Tracker in 2023.1 Kinetic ERP	6	2141	June 16, 2023
Kinetic screen comes up blank in browser - troubleshooting guide Kinetic ERP application-studio	31	5089	November 3, 2025

Order Entry screen showing {{strings.XXXX}} in stead of field names

Related topics