OT - Windows 2000 randomly rebooting

Rick,
Don't be surprised to find this problem can't be replicated. I have found
on several occasions around here that printers are plugged into a different
receptacle or power strip. This tends to open up the possibility for a
faulty ground wire (in the outlet or the computer or the printer or...) to
cause a small electrical current to run through the shielding in the printer
cable. Some newer, less older power supplies are susceptible to this. The
outlet does not even have to be different if the problem is in the printer's
ground, but I have seen this be a problem. In fact, I blew a rather unusual
fuse in our laser welder by allowing the metal shield on the cable attached
to the computer touch the shield on the welder. (Spent a few stressed and
frantic moments trying to find a replacement for that).
Anyway, the point to this long-winded response...Next time you see an
electrical around, have him check for a faulty ground.

-----Original Message-----
From: Rick Spriggle [mailto:rspriggle@...]
Sent: Friday, May 31, 2002 11:23 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] OT - Windows 2000 randomly rebooting


If anybody is interested in an update on this problem, I removed the Okidata
8Z printer and all its associated software and drivers. Since then the
machine has not even hiccupped, so that must have been the cause of the
problem. To replace the Oki I got a Laserjet 1200 in hopes that a "more
standard" printer would work out better. We'll see next week as that user
is out of town right now.

Rick



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I have a Compaq Evo with Windows 2000 SP2 that will just randomly reboot
several times throughout the day. There is another machine identical to it
that has no problems at all. All power save functions are disabled, both in
the BIOS and in software. Anything I can try before I wipe the factory
setup and install fresh? I only have three W2k stations here so I don't
have much experience with them.

Thanks,
Rick
Is the reboot caused by a "bugcheck"?. I had a similar problem on a W2000
Server OS, and found on one of Microsoft's newsgroups that W2000 does not
like variations in power (reduced power and then a surge back to normal).
Since I've put the server on a smarter ups, my bugchecks and reboots have
stopped. My bugchecks were occurring late at night, and now almost every
morning I have events recorded that the server was on battery momentarily
during the night.

Hope this helps.

Norm Watkins
ELECPAC
800-639-2307
Norm,

Ok, I'll bite. What is a bugcheck?

Rick



>-----Original Message-----
>From: Norm Watkins [mailto:nwatkins@...]
>Sent: Tuesday, April 30, 2002 7:56 AM
>To: vantage@yahoogroups.com
>Subject: RE: [Vantage] OT - Windows 2000 randomly rebooting
>
>
>Is the reboot caused by a "bugcheck"?.
We had a similar situation but with 2 Gateway's. It turned out one had a
flakey power supply.

Just a thought
Marc L. Durre
Durre Bros. Welding & Machine Shop, Inc.
309-432-2512
mdurre@...


-----Original Message-----
From: Rick Spriggle [mailto:rspriggle@...]
Sent: Tuesday, April 30, 2002 6:31 AM
To: vantage@yahoogroups.com
Subject: [Vantage] OT - Windows 2000 randomly rebooting


I have a Compaq Evo with Windows 2000 SP2 that will just randomly reboot
several times throughout the day. There is another machine identical to it
that has no problems at all. All power save functions are disabled, both in
the BIOS and in software. Anything I can try before I wipe the factory
setup and install fresh? I only have three W2k stations here so I don't
have much experience with them.

Thanks,
Rick



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already linked your email address to a yahoo id to enable access. )
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That's a good question, and I really don't have an answer other than my
event viewer has indicated when I had the random reboot problem that the
reboot was a result of a bugcheck.

Other than what I mentioned about power fluctuations, I've not found
anywhere what the system is looking for when it does a "bugcheck". Maybe
I'm not looking in the right place, but I've spent many hours (probably
days) reading books at my favorite library (Border's), and browsing through
several "answerbook" type web sites for what prompts bugchecks with not much
help.

Norm Watkins
Rick, Marc's mention of flaky power supplies reminded me that bugchecks can
also be caused by underrated power supplies. Are all the power supplies the
same size? I've seen that bugchecks have also been fixed by changing from a
250 watt ps to 300 watt.

Norm Watkins
ELECPAC
800-639-2307
I haven't specifically pulled the covers to check the power supply ratings,
but no other equipment has been installed in either machine.

Here's something else to noodle ... one has no printers physically connected
(all network printers) and the one rebooting has an Oki 8Z connected via the
parallel port. I don't remember this person having problems until we
installed that Oki printer.

Rick
Rick,



What drivers are you using for the Oki? I have an HP printer (LaserJet 220
running with HP PCL 5e drivers). When this person prints to this printer (a
network printer by the way) her machine crashes with a blue screen of death
and then reboots. Are you sure the machine is not getting a blue screen
first? This is a know problem that Microsoft does not yet have a solution
for. The bugcheck was 0x000001e.





Dave Cole

Reeder & Kline



-----Original Message-----
From: Rick Spriggle [mailto:rspriggle@...]
Sent: Tuesday, April 30, 2002 9:03 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] OT - Windows 2000 randomly rebooting



I haven't specifically pulled the covers to check the power supply ratings,
but no other equipment has been installed in either machine.

Here's something else to noodle ... one has no printers physically connected
(all network printers) and the one rebooting has an Oki 8Z connected via the
parallel port. I don't remember this person having problems until we
installed that Oki printer.

Rick







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[Non-text portions of this message have been removed]
Dave,

I was first using the Oki drivers that came on the CD. They were causing
problems - don't remember if it was lock-ups, blue screens, etc - so I
downloaded the most recent version from Oki specifically for W2k. There are
some funky things with Oki printers and drivers. I have a 4w on my desk and
when the drum went out I just turned it off. Well, the Oki monitoring
software was taking 99% of the CPU processes looking for that printer and my
machine slowed to the XT era.

Rick
If anybody is interested in an update on this problem, I removed the Okidata
8Z printer and all its associated software and drivers. Since then the
machine has not even hiccupped, so that must have been the cause of the
problem. To replace the Oki I got a Laserjet 1200 in hopes that a "more
standard" printer would work out better. We'll see next week as that user
is out of town right now.

Rick