Printing exits the software

Yahoo Archive
1
I have this problem on a couple machines. I have not pinpointed the exact
reason but it has something to do with security and Crystal. If I make the
user a local administrator to the PC they are on it works fine, if they are
not same problem where it drops them completely out of Vantage. The person
can log into a different PC as them self and run the reports with no issue
so it is definitely local to the PC. I have not had time to dig too far
into this but I am moving all users to Windows 7 and I am hoping this issue
go away.

Scott

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Vic Drecchio
Sent: Monday, February 01, 2010 7:49 AM
To: vantage@yahoogroups.com
Cc: Virginia Joseph
Subject: RE: [Vantage] Printing exits the software

Any errors in your Appserver log? Events in your Server or Client Event
Viewer?

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Virginia
Sent: Monday, February 01, 2010 8:37 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Printing exits the software

We are on 8.03.408 and are experiencing printing problems which we also
experienced on 6.1. When printing forms (packing slips, PO's and job
travelers) the software will exit without warning. When the software is
re-launched sometimes the forms will print fine, sometimes it continues
to exit the software. If the software continues to shut down when
attempting to print, the solution is to restart and then the printing
works fine. This issue is not limited to 1 or 2 users, everyone has
experienced it at some point, and it is not limited only to the forms I
listed above.

Anyone else experience this?

Thanks,
Virginia
IT
Deep Hole Specialits, LLC
vjoseph@...
440-543-8157



------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links





------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
2
We are on 8.03.408 and are experiencing printing problems which we also experienced on 6.1. When printing forms (packing slips, PO's and job travelers) the software will exit without warning. When the software is re-launched sometimes the forms will print fine, sometimes it continues to exit the software. If the software continues to shut down when attempting to print, the solution is to restart and then the printing works fine. This issue is not limited to 1 or 2 users, everyone has experienced it at some point, and it is not limited only to the forms I listed above.

Anyone else experience this?

Thanks,
Virginia
IT
Deep Hole Specialits, LLC
vjoseph@...
440-543-8157
3
Any errors in your Appserver log? Events in your Server or Client Event
Viewer?

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Virginia
Sent: Monday, February 01, 2010 8:37 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Printing exits the software

We are on 8.03.408 and are experiencing printing problems which we also
experienced on 6.1. When printing forms (packing slips, PO's and job
travelers) the software will exit without warning. When the software is
re-launched sometimes the forms will print fine, sometimes it continues
to exit the software. If the software continues to shut down when
attempting to print, the solution is to restart and then the printing
works fine. This issue is not limited to 1 or 2 users, everyone has
experienced it at some point, and it is not limited only to the forms I
listed above.

Anyone else experience this?

Thanks,
Virginia
IT
Deep Hole Specialits, LLC
vjoseph@...
440-543-8157



------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
4
Two things that have helped here (6.1)...
1. When not logged in to Vantage empty the local work folder. Delete all the files in the folder.

2. Since these are all Crystal forms related there might be a necessary patch file. For CR 8.5 there was a Database and Export Patch that solved problems like this - not sure about whatever Crystal version 8.03 uses. Often caused by other systems that use Crystal as a report generator. If the people experiencing the problem all run some other system that uses Crystal that could be it. Sometimes uninstalling Vantage (including Progress) and re-installing will make Vantage related .dlls take precedence over the other Crystal .dlls.

-Todd C.


________________________________
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Virginia
Sent: Monday, February 01, 2010 7:37 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Printing exits the software



We are on 8.03.408 and are experiencing printing problems which we also experienced on 6.1. When printing forms (packing slips, PO's and job travelers) the software will exit without warning. When the software is re-launched sometimes the forms will print fine, sometimes it continues to exit the software. If the software continues to shut down when attempting to print, the solution is to restart and then the printing works fine. This issue is not limited to 1 or 2 users, everyone has experienced it at some point, and it is not limited only to the forms I listed above.

Anyone else experience this?

Thanks,
Virginia
IT
Deep Hole Specialits, LLC
vjoseph@...<mailto:vjoseph%40deephole.com>
440-543-8157





[Non-text portions of this message have been removed]