My IT guy may have already asked this question, but I couldn’t find the conversation, so here goes…
We have recently learned that we can only have two printers assigned per work station for quick ship.
We currently have multiple label printers as well as multiple laser printers that all of us are hooked up to.
Rather than changing labels on a printer every time we switch from UPS to FEDEX to CUSTOMER SPECIFIC, we simply direct the print to the correct printer.
Only having the ability to move between two printers will mean we are either having our IT guy change our default printers manually all day long, or having to change labels back and forth all day long.
Does anyone have any great and easy work arounds for this problem?
@DonaL Welcome. It sounds like you had an inhouse solution before getting QS. QS has one 4x6 label printer for all carriers. If you are printing specific box or content labels all of that is still in place.
The form printer is for reports and international paperwork.
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Thanks Greg, The issue we have is that different customers have different label stock as does Fedex and UPS. Changing the label stock back and forth on one printer for three or more label stocks is where the problem is.
Example: Customer X might require their shipping labels be printed on green label stock and Customer Z needs white label stock while Fedex labels are printed on Fedex supplied label stock and UPS labels are printed on UPS supplied label stock. So four label printers that always have the same label stock in the printer and it never changes.
Only one printer for labels will mean changing label stock off and on throughout the day as orders come in OR having our IT person constantly changing the default printer back and forth.
The ability to have multiple (more than 2) printers assigned to each work station is crucial.
Hey, just a thought, but the UI allows a user to change workstations at will. You could, in theory, create a workstation for the task at hand and that workstation prints to the appropriate printer/stock combination.
Thanks Mike,
Ok, so we could have multiple work stations with the 2 different printers on each one and the user would have to just log onto another work station to utilize the correct printer, do I understand that correctly?
I think so. The UI allows you to change workstations without logging out of Epicor, but I’m not sure you can change workstations in the middle of a transaction like Customer Shipment. We don’t do this, but it should work that way. We’re just starting with Quickship and in my initial testing it looked like this would all work.
I can confirm that switching workstations will close all open forms in Epicor. Not a full log out as the main menu remains open. It even prompts a warning and asks if you want to continue. You can always go back to the same pack when re-opening shipment entry after the change.
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Thank you, My preference will be not not purchase extra computer stations. I am hopeful that someone will find a work around for us.
Greg,
So can we have three printers? One for forms, one for ups/fedex and one for other types of labels?
The limit is with the carrier label.printer and form printer one per station without some intervention. They have a service that either creates or pushes a zpl file to the printer. I would have to test if the zpl was created without the service and then you could merge that into a Bartender file and send to the printer of choice.
We have a carrier printer and a box label printer for each workstation that is a server printer. You could have the different server printers coming from Epicor. Ours are station1_box, station2_box, but you could do all of variations stations and colors there and even have different SSRS styles for customers, etc.
We do not use carrier provided labels anymore.
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