Rework Jobs

JMH6271 · February 12, 2022, 9:23pm

Is anyone using a job to break down and return parts to inventory from a returned damaged product?

We have an RMA and quality determines that we can salvage parts back to inventory.
How are you creating a job and returning the salvaged parts back to stock. We want to make sure to be able to capture the cost.

There doesnt seem to be alot of info on this

jkane · February 14, 2022, 2:05pm

Yes, there is no real “good” way to do this. Do you have the field service module? I think that would be the place the functionality might exist.

Nancy_Hoyt · February 14, 2022, 2:42pm

Hi Jeanne,

Have you looked at this post? I’m not sure what happened with last post by Bruce, he noted difficulty in his version, so I’m not sure if it will work for you. We’re still on 10.1xxx. The method of using a Disassemble job, disposing returned mfrd part to it, and salvage to stock works well for us.

Nancy

JMH6271 · February 14, 2022, 3:01pm

Thanks Nancy,

This looks Great and I will try it.

JMH6271 · February 14, 2022, 3:04pm

Just saw the note on the later version which of course we are on but I will try any way

JMH6271 · February 14, 2022, 4:19pm

Nancy,

This is the error I get when I try to say the Salvaged material Entry

Nancy_Hoyt · February 14, 2022, 6:06pm

Hi Jeanne,

Yes, per details on last post too, you must have disposed (or issued to job) part(s) with cost greater than cost of parts you pull off. For example, we have pumps sometimes returned unused and we disassemble them to get parts to use for other jobs/sales. When RMA disposition is done, the value (cost) of the pump goes onto the job. Then when we do the job salvage to stock off of it, the total cost for all parts coming off via salvage cannot be > the cost of the disposed pump.

Nancy

JMH6271 · February 14, 2022, 7:56pm

Nancy,

Could you possibly give me screen shots of one such RMA from intial entry all the way through to the Disposed job and salvage stock? Myself and our developer are having a few issues following the documentation you attached as we can not see all the step. This I think would greatly help us. Or if you were willing to do a quick teams meeting with the 2 of us we have a Dev DB all setup that we could use to actually run one through.

Let me know.