Very odd situation here with a client that are not active on their Epicor Support (due to cost cutting measures):
Early yesterday afternoon Reports and Tasks just stopped.
Test DB still works fine.
Corrective Actions Attempted:
-Restart Task Agent AppServer (AppServer Status = Active)
-Restart Entire Server
-Confirmed the System Agent Port matches the Task Agent AppServer Port
I tried pulling up the Progress Admin Console URL but it doesn’t load, may not be installed?
Been looking at this post for help, but not finding a solution:
A bit more information, I checked the Task Agent Log files and there are not any errors.
They did recently update the Admin password, but back in Progress I didn’t think that was needed anywhere.
All services look like they are running under local system
Thanks Heather, I’m afraid that’s not the issue.
The password they changed was the server admin password, the Epicor managers password has not changed. But I did have them re-enter the password to be sure.
Their printing is still down.