Data Collection Terminals - LaborHed in use by error

If this was PCs and not TS I would say it is a case of the PC crashing while a person is "logged in" and the Vantage ghost session still tying up the record. If TS workstations can crash and leave a dangling session this might still be the case. I don't know enough about TS. But one cause for it on PCs here was shop employees who make a lot of small transactions leaving themselves logged in so they can change activity faster. This leave them vulnerable to any connection disruption. We now mandate that emplyees get in and get out FAST! If I see a DC screen with a silohette (we don't use pictures yet) I log it out and chew out the employee because celaning these up wastaking too much of my time.
-Todd C.

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf Of Robert MacDonald
Sent: Thursday, October 13, 2005 7:35 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Terminals - LaborHed in use by error


Hi All,



We have an ongoing issue at our data collection terminals.

The follow message occurs almost everyday for different employee's at
different plants.

The pop-up is titled "Database Status" and contains the following message:
"LaborHed in use by, 167 on gfx014. Wait or choose cancel to stop. (2624)"
(note: gfx014 is our terminal server)



I use Promon to kill the session to allow the employee to log onto a job.



Any ideas?



Robert MacDonald

Information Technology Manager





[Non-text portions of this message have been removed]



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[Non-text portions of this message have been removed]
Hi All,



We have an ongoing issue at our data collection terminals.

The follow message occurs almost everyday for different employee's at
different plants.

The pop-up is titled "Database Status" and contains the following message:
"LaborHed in use by, 167 on gfx014. Wait or choose cancel to stop. (2624)"
(note: gfx014 is our terminal server)



I use Promon to kill the session to allow the employee to log onto a job.



Any ideas?



Robert MacDonald

Information Technology Manager





[Non-text portions of this message have been removed]
Since there's no Labor Tracker, people use Labor Entry to look at the
entries but this locks the record when Data Collection needs to update the
detail. Try to get the people to use the reports or get in/out quickly. The
message goes away as soon as user 67 (in your example) gets out of that
Labor Header.

----- Original Message -----
From: "Robert MacDonald" <rmacdonald@...>
To: <vantage@yahoogroups.com>
Sent: Thursday, October 13, 2005 5:35 AM
Subject: [Vantage] Data Collection Terminals - LaborHed in use by error


> Hi All,
>
>
>
> We have an ongoing issue at our data collection terminals.
>
> The follow message occurs almost everyday for different employee's at
> different plants.
>
> The pop-up is titled "Database Status" and contains the following message:
> "LaborHed in use by, 167 on gfx014. Wait or choose cancel to stop. (2624)"
> (note: gfx014 is our terminal server)
>
>
>
> I use Promon to kill the session to allow the employee to log onto a job.
>
>
>
> Any ideas?
>
>
>
> Robert MacDonald
>
> Information Technology Manager
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
> Yahoo! Groups Links
>
>
>
>
>
>
>
>
Oops... forgot Data Collection entries aren't available to Labor
Entry until the person logs off.

--- In vantage@yahoogroups.com, "Chris Robisch" <blue.wine@v...>
wrote:
>
> Since there's no Labor Tracker, people use Labor Entry to look at
the
> entries but this locks the record when Data Collection needs to
update the
> detail. Try to get the people to use the reports or get in/out
quickly. The
> message goes away as soon as user 67 (in your example) gets out of
that
> Labor Header.
>
> ----- Original Message -----
> From: "Robert MacDonald" <rmacdonald@g...>
> To: <vantage@yahoogroups.com>
> Sent: Thursday, October 13, 2005 5:35 AM
> Subject: [Vantage] Data Collection Terminals - LaborHed in use by
error
>
>
> > Hi All,
> >
> >
> >
> > We have an ongoing issue at our data collection terminals.
> >
> > The follow message occurs almost everyday for different
employee's at
> > different plants.
> >
> > The pop-up is titled "Database Status" and contains the following
message:
> > "LaborHed in use by, 167 on gfx014. Wait or choose cancel to
stop. (2624)"
> > (note: gfx014 is our terminal server)
> >
> >
> >
> > I use Promon to kill the session to allow the employee to log
onto a job.
> >
> >
> >
> > Any ideas?
> >
> >
> >
> > Robert MacDonald
> >
> > Information Technology Manager
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have already linked your email address to a yahoo id to enable
access. )
> > (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> > (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
> >
> >
>