Kinetic won't load - sits at white screen or spinning blue circle gets stuck

[Randy (Randy Stulce)]

@OFMChris

Good to know. Sounds like more fun to look forward to for me as an admin tomorrow until Epicor addresses the underlying issue. Thanks

I already posted the batch file we’re using in another thread:

2024.2 - Getting Kinetic Home Page Spinner - Kinetic Hangs

I created a batch file that kills any running sessions, clears the cache then opens Epicor // Kill all Epicor and EpiEOBrowser processes taskkill /f /im epicor.exe taskkill /f /im EpiEOBrowser.exe // Delete entire directory tree including root Epicor folder at each directory (logs and cache) rmdir /s /q %appdata%\epicor rmdir /s /q %localappdata%\Epicor rmdir /s /q %programdata%\Epicor // Launch Epicor via existing shortcut start "" "C:\(path)\Epicor\Epicor.lnk"