OCX errors on Citrix server

Yahoo Archive
1
Has anyone found the root cause to the OCX error? We have 2 new 2k3
servers w/ Citrix (using the publish apps in Presentation Server 3.0,
and administered with AD groups) and receive this error monthly to bi-
monthly. With new users being added to the servers it increases our
probability of getting the error everyday (right now we are at around
75 concurrent users).

Now in the past the problem either had been self correcting, meaning
it resolved itself after a cycle of errors, or needed a restart.
Yesterday we received OCX errors to the point everyone was dead in
the water, every time a user attempted to navigate in the tree
structure they would receive the cycle of errors. After a reboot the
system was still non-functional. So we made our typical call to
Vantage, and to no avail got the same run around about installing the
MS patch, which by the way applies to 2k servers, not 2k3 servers! No
way would I run a patch that would replace system files with older
versions. To me, they place the blame in TS and Citrix, which i find
is a cop out. If enough people are getting this error, why do they
certify that their product will work in this type of environment?
Anyways, we found a temporary solution to this problem. Place the AD
vantage group into the local admin group on the servers. This isn't
the secure way to do it, but it got our system working.

Anyone who wants to share their experiences or solutions can contact
me by email: brandon.mcnamara@...


--- In vantage@yahoogroups.com, "Britt H. Moelling" <bmoelling@m...>
wrote:
> Citrix has nothing to do with the OCX errors. The reason you are not
> having any problems is probably due to the fact that you have a new
2003
> server, and a fresh load of the Vantage client.
>
> Britt Moelling
> M&M Manufacturing
> 817 348-2242
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of Mark Smith
> Sent: Thursday, May 26, 2005 8:43 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] OCX errors on Citrix server.
>
> One of the reasons I phased out Citrix in my environment was due to
> getting these errors on my Citrix box almost daily. Vantage
support had
> a few suggestions including a MS fix, but nothing corrected this
issue
> (including running instOCX). I even sought the help of
a "consultant",
> who was unable to fix the problem. I eventually ended up
purchasing a
> new Server and running TS without Citrix. I'm not sure what OS
you're
> running on your Citrix box, but I was running W2K Server on my old
> Citrix box and when I purchased my new TS box I installed Server
2003 on
> and no issues to date whatsoever. Are you getting 'white screened'
as
> well, when you receive the active x control errors and then your
users
> get thrown out of the session? Because, if you are in my
experience it
> just goes downhill from there unfortunately.
>
>
>
> HTH,
>
>
>
> Mark Smith
> Director of Information Systems
> Innerpac, Inc
> (p) 708-863-8300
> (f) 708-863-9770
> www.innerpac.com
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of fselliott2
> Sent: Thursday, May 26, 2005 8:13 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] OCX errors on Citrix server
>
>
>
> Periodically we get the following error on our Citrix server when
> launching Vantage.
>
> "Specified ActiveX control is not registered or the .ocx file was
> moved from where it was registered. Error occurred in procedure:
> control_load lib/syslogin.w (6087)"
>
> Has anyone found a permanent fix for this? We re-run the InstOCX.exe
> file, and it fixes it. Unfortunately, it returns periodically.
>
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have already linked your email address to a yahoo id to enable
access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> <http://groups.yahoo.com/group/vantage/files/>
> <http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
>
>
>
> ________________________________
>
> Yahoo! Groups Links
>
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/vantage/
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com
> <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
> Service <http://docs.yahoo.com/info/terms/> .
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have already linked your email address to a yahoo id to enable
access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> <http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
>
>
> _____
>
> Yahoo! Groups Links
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/vantage/
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com
> <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms
of
> Service <http://docs.yahoo.com/info/terms/> .
>
>
> [Non-text portions of this message have been removed]
2
I had alot of problems with ocx files a couple of years ago. Epicor
wasn't much help either! The regocx.exe program is worthless!

The following is what I did to finally solve the problem. I haven't had
any problems since.



How to fix the OCX problems on Terminal Server (and Citrix) for Vantage
v6.1

1. Log off everyone from the Terminal Server. Make sure no one logs
back in until you are finished.

2. Run a registry editing program (I use rcrawler) and remove all
references to "\mfgsys61\ocx" from the registry.

3. Create a folder (eg vntgocx) on the terminal server and grant
everyone read/write access.

4. Copy all the OCX files (and sub folders) from the epicor server
\mfgsys61\ocx folder to this new folder.

5. Create a batch file as follows: (note I remapped my c drive to m) .

regsvr32 /s m:\vntgocx\comctl32.ocx
regsvr32 /s m:\vntgocx\comdlg32.ocx
regsvr32 /s m:\vntgocx\ctbanner.ocx
regsvr32 /s m:\vntgocx\ctclock.ocx
regsvr32 /s m:\vntgocx\ctlbar32.ocx
regsvr32 /s m:\vntgocx\ctlstbar.ocx
regsvr32 /s m:\vntgocx\ctmeter.ocx
regsvr32 /s m:\vntgocx\ctmonth.ocx
regsvr32 /s m:\vntgocx\cttabs.ocx
regsvr32 /s m:\vntgocx\cttext.ocx
regsvr32 /s m:\vntgocx\cttree.ocx
regsvr32 /s m:\vntgocx\ctyear.ocx
regsvr32 /s m:\vntgocx\ctSplit.ocx
regsvr32 /s m:\vntgocx\ctFold.ocx
regsvr32 /s m:\vntgocx\ctList.ocx
regsvr32 /s m:\vntgocx\messag~1.OCX
regsvr32 /s m:\vntgocx\MSVBVM50.dll
regsvr32 /s m:\vntgocx\pdqcom32.ocx
regsvr32 /s m:\vntgocx\pstimer.ocx
regsvr32 /s m:\vntgocx\pvscrptr.ocx
regsvr32 /s m:\vntgocx\richtx32.ocx
regsvr32 /s m:\vntgocx\VCF15.ocx
regsvr32 /s m:\vntgocx\vcfi5.ocx
regsvr32 /s m:\vntgocx\vspell32.ocx
rem regsvr32 /s v:\mfgsys61\DLL\mfgsys60.dll
regsvr32 /s v:\mfgsys61\DLL\Client~1.dll
regsvr32 /s v:\mfgsys61\DLL\Progre~1.ocx
regsvr32 /s m:\vntgocx\MsWinSck.ocx
regsvr32 /s m:\vntgocx\CTBUTTON.OCX
regsvr32 /s m:\vntgocx\pvxplo~1.ocx
regsvr32 /s m:\vntgocx\pvoutl~1.ocx
regsvr32 /s m:\vntgocx\pvcolo~1.ocx
regsvr32 /s m:\vntgocx\PVFntSel.ocx
regsvr32 /s m:\vntgocx\mscomctl.ocx
regsvr32 /s m:\vntgocx\ctTray.ocx
regsvr32 /s m:\vntgocx\ctexpl~1.ocx
regsvr32 /s m:\vntgocx\ctlist~1.ocx
regsvr32 /s m:\vntgocx\cttool~1.ocx
regsvr32 /s m:\vntgocx\ct500\ctFold.ocx
regsvr32 /s m:\vntgocx\ct500\ctSize.ocx
regsvr32 /s m:\vntgocx\ct500\ctSplit.ocx
regsvr32 /s m:\vntgocx\ct500\ctText.ocx
regsvr32 /s m:\vntgocx\ct500\ctTree.ocx
regsvr32 /s m:\vntgocx\ct500\ctlist.ocx

echo DONE

6. Run the batch file

7. Log into Vantage. By logging into Vantage, all the remaining OCX's
will befound and registered.

8. edit the "regocx.log" file in the working directory and make sure
under the "ocx registration" they all point to the local vntgocx folder.



Notes: Be careful with the file dates. Each time you launch Vantage,
it checks for a newer file in the \mfgsys61\ocx folder. If it finds a
newer file, the the Vantage client will re-register the ocx file to
point to the Vantage folder on the server ... and you will have ocx
problems again.

The only problem is that Epicor is NOT checking the "modified date", but
is checking the "Created date". SO if you copy files to the ocx folder
on the Vantage server, the "Created date" is changed, even though the
"modifed date" is the same! (incredible! isn't it!)



Britt Moelling
M&M Manufacturing
817 348-2242
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Susan Iverson
Sent: Thursday, May 26, 2005 11:51 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] OCX errors on Citrix server.

We were getting these on a weekly basis at least. We ran a registry fix
that Vantage gave us (regocx.exe) and applied two Microsoft patches. It
didn't appear to fix it right away and I was told that it was probably a
group policy problem. However, I've made no changes to any group policy
on our DC's because we don't have one - funny thing is, we haven't
received this error in a couple of weeks (knock on wood).



After my issue with File Types I'm ready to throw TS out the window. I'm
really looking forward to Epicor providing us with a web-based user
interface and getting rid of TS. It's nothing but problems...especially
printing some crystal reports.



Good luck, you'll need it.



-----Original Message-----
From: fselliott2 [mailto:fselliott2@...]
Sent: Thursday, May 26, 2005 6:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] OCX errors on Citrix server



Periodically we get the following error on our Citrix server when
launching Vantage.

"Specified ActiveX control is not registered or the .ocx file was
moved from where it was registered. Error occurred in procedure:
control_load lib/syslogin.w (6087)"

Has anyone found a permanent fix for this? We re-run the InstOCX.exe
file, and it fixes it. Unfortunately, it returns periodically.





Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .


[Non-text portions of this message have been removed]
3
What problems are you having with Crystal reports in Terminal Server?

If you let the Terminal Server create your working directory (as
opposed to specifying one in the .mfg file), then your Crystal reports
will not work. I found this out the hard way (I couldn't even get
Epicor to understand the problem). What I had to do was to add a few
lines to the beginning of the "usrlogon.cmd" file on each Citrix server
with following:
==

if not exist "m:\documents and settings\%username%\vntgwork" md
"m:\documents and settings\%username%\vntgwork"

subst g: "m:\documents and settings\%username%"

==

Then I specify in a separate .mfg & .ini file for Citrix users to use
the working folder of "g:\vntgwork"

This solved our Crystal Report problems.



Britt Moelling
M&M Manufacturing
817 348-2242
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Robinson, Nick
Sent: Thursday, May 26, 2005 12:44 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: OCX errors on Citrix server.

I reboot nightly due to the ocx problem and sometime I still have to
reboot during the day once the OCX error appears. Once it appears, noone
can use vantage. I've loaded the patches and fixes from Microsoft and
Epicor and have both Progress and Vantage loaded locally and still the
OCX devil appears.

Nick

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of progress92000
Sent: Thursday, May 26, 2005 12:05 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: OCX errors on Citrix server

You have to install Progress and Vantage locally on the Citrix server.

--- In vantage@yahoogroups.com, "Susan Iverson" <siverson@j...> wrote:
> We were getting these on a weekly basis at least. We ran a registry
fix
> that Vantage gave us (regocx.exe) and applied two Microsoft
patches. It
> didn't appear to fix it right away and I was told that it was
probably a
> group policy problem. However, I've made no changes to any group
policy
> on our DC's because we don't have one - funny thing is, we haven't
> received this error in a couple of weeks (knock on wood).
>
>
>
> After my issue with File Types I'm ready to throw TS out the
window. I'm
> really looking forward to Epicor providing us with a web-based user
> interface and getting rid of TS. It's nothing but
problems...especially
> printing some crystal reports.
>
>
>
> Good luck, you'll need it.
>
>
>
> -----Original Message-----
> From: fselliott2 [mailto:fselliott2@y...]
> Sent: Thursday, May 26, 2005 6:13 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] OCX errors on Citrix server
>
>
>
> Periodically we get the following error on our Citrix server when
> launching Vantage.
>
> "Specified ActiveX control is not registered or the .ocx file was
> moved from where it was registered. Error occurred in procedure:
> control_load lib/syslogin.w (6087)"
>
> Has anyone found a permanent fix for this? We re-run the InstOCX.exe
> file, and it fixes it. Unfortunately, it returns periodically.
>
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have already linked your email address to a yahoo id to enable
access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
> <http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
>
>
>
> _____
>
> Yahoo! Groups Links
>
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/vantage/
>
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com
> <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
> Service <http://docs.yahoo.com/info/terms/> .
>
>
>
> [Non-text portions of this message have been removed]





Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links









Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .


[Non-text portions of this message have been removed]
4
Citrix has nothing to do with the OCX errors. The reason you are not
having any problems is probably due to the fact that you have a new 2003
server, and a fresh load of the Vantage client.

Britt Moelling
M&M Manufacturing
817 348-2242
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Mark Smith
Sent: Thursday, May 26, 2005 8:43 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] OCX errors on Citrix server.

One of the reasons I phased out Citrix in my environment was due to
getting these errors on my Citrix box almost daily. Vantage support had
a few suggestions including a MS fix, but nothing corrected this issue
(including running instOCX). I even sought the help of a "consultant",
who was unable to fix the problem. I eventually ended up purchasing a
new Server and running TS without Citrix. I'm not sure what OS you're
running on your Citrix box, but I was running W2K Server on my old
Citrix box and when I purchased my new TS box I installed Server 2003 on
and no issues to date whatsoever. Are you getting 'white screened' as
well, when you receive the active x control errors and then your users
get thrown out of the session? Because, if you are in my experience it
just goes downhill from there unfortunately.



HTH,



Mark Smith
Director of Information Systems
Innerpac, Inc
(p) 708-863-8300
(f) 708-863-9770
www.innerpac.com



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of fselliott2
Sent: Thursday, May 26, 2005 8:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] OCX errors on Citrix server



Periodically we get the following error on our Citrix server when
launching Vantage.

"Specified ActiveX control is not registered or the .ocx file was
moved from where it was registered. Error occurred in procedure:
control_load lib/syslogin.w (6087)"

Has anyone found a permanent fix for this? We re-run the InstOCX.exe
file, and it fixes it. Unfortunately, it returns periodically.





Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




________________________________

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .


[Non-text portions of this message have been removed]