Promon - license issue

system · January 23, 2001, 6:24pm

Just give the data collection user licenses access to job tracker through
menu security and then make a shortcut for job tracker for each data
collection user. The employee can then click on job tracker and use it on
any data collection station.

Alex Neutgens
Controller
Circuit Check, Inc.
763-694-4110

-----Original Message-----
From: Lydia Coffman [SMTP:lcoffman@...]
Sent: Tuesday, January 23, 2001 3:34 PM
To: vantage@egroups.com
Subject: RE: [Vantage] Promon - license issue

The only problem is that this person who wants to see part tracker/job
tracker/shop tracker must be clocked into a job in data collection in order
to see the trackers...and our supervisors aren't necessarily clocked in to
a
job-if you see what I mean.

What I originally intended here was to suggest that under the data
collection menu selection, general operations should list Part Tracker and
Job Tracker as well as data collection entry and Labor Collection Error
log-so that workstations that were "Just Data Collection" could be used to
access the tracker system without an additional log in. I haven't seen
anything in the "coming soons" to address this.

But everyone has problems with people opening multiple sessions of Vantage
on a single workstation, and short of execution, I don't think there are
any
pat answers.

Lydia

-----Original Message-----
From: Eddy, Warren [mailto:warren.eddy@...]
Sent: Tuesday, January 23, 2001 11:57 AM
To: 'vantage@egroups.com'
Subject: RE: [Vantage] Promon - license issue

There is a way to get into Job Tracker from within Data Collection. Data
Collection does allow Part Tracker, and if you right click on the item you
get the "open with" pop up menu which allows you to go into Job Tracker.
Kinda back door approach but it works. F.Y.I. we have given full licenses
to our supervisors and we have the same problems being discussed in this
thread.

Warren R. Eddy

Information Services Manager

National Tube Form, LLC

An Excaliber Company

e-mail - Warren.Eddy@...

phone - 219 478-2363 ext 217

fax - 219 478-1043

Well, I agree that job and shop tracker should be a part of data
collection.

I wonder if we could copy those features through menu maintenance? Has

anybody tried that? It just occurred to me.

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system · January 23, 2001, 9:03am

Is there a way to tell what kind of license a user is taking up in vantage?
We have 7 full licenses and 9 additional data collection users. We are
having trouble with maximum # of users being exceeded for full users when
there should still be a license available? Through Promon we verified that a
full user was not logged in twice, but can't find the user taking up the
full license.

We upgraded to 4.0 this weekend 4.00.904

Thanks in advance

Jim Smith
Financial Coordinator
Lovejoy Chaplet Corporation
(518) 686-5232

system · January 23, 2001, 9:42am

Check the machine names of the shop stations. we use shop1, shop2, if you
see one listed twice you will know they are using two licenses.

Patrick

-----Original Message-----
From: Jim Smith [mailto:jsmith@...]
Sent: Tuesday, January 23, 2001 07:44 AM
To: vantage@egroups.com
Subject: [Vantage] Promon - license issue

Is there a way to tell what kind of license a user is taking up in vantage?
We have 7 full licenses and 9 additional data collection users. We are
having trouble with maximum # of users being exceeded for full users when
there should still be a license available? Through Promon we verified that a
full user was not logged in twice, but can't find the user taking up the
full license.

We upgraded to 4.0 this weekend 4.00.904

Thanks in advance

Jim Smith
Financial Coordinator
Lovejoy Chaplet Corporation
(518) 686-5232

To unsubscribe from this group, send an email to:
vantage-unsubscribe@egroups.com

system · January 23, 2001, 11:06am

We run into the problem when one of the supervisors will open up a full
license at a data collection station and then not close it out when they
are finished. A short trip around the shop and looking at the screen
can quickly tell you where the problem occurs.

We have also run into the problem when we have a thunderstorm and a
brownout occurs. Some of the older windows 95 and 98 systems will
require a restart and logon into Vantage. Vantage at the server still
thinks it is connected to the user and when they sign on again they use
duplicate licenses.

Steve

-----Original Message-----
From: Jim Smith [SMTP:jsmith@...]
Sent: Tuesday, January 23, 2001 8:44 AM
To: vantage@egroups.com
Subject: [Vantage] Promon - license issue

Is there a way to tell what kind of license a user is taking up
in vantage?
We have 7 full licenses and 9 additional data collection users.
We are
having trouble with maximum # of users being exceeded for full
users when
there should still be a license available? Through Promon we
verified that a
full user was not logged in twice, but can't find the user
taking up the
full license.

We upgraded to 4.0 this weekend 4.00.904

Thanks in advance

Jim Smith
Financial Coordinator
Lovejoy Chaplet Corporation
(518) 686-5232

To unsubscribe from this group, send an email to:
vantage-unsubscribe@egroups.com

system · January 23, 2001, 11:33am

Make sure that when you install vantage on the data collection station, you
install data collection only-then when you click the Vantage icon it
automatically goes in as a data collection user. That does not prevent them
from clicking that data collection icon several times, but if you know the
machine names for all of your stations (we used Data1, Data2 and so on),
then it's easy to see in promon where they've logged on to Vantage multiple
times. And users wonder why we seem to know exactly what they have done
"this time."

When training shop employees, make sure they understand to check for a
minimized screen before they click that icon again. I have also told them
NOT to minimize-and we don't have screen savers, that also created confusion
on the shop floor. I really don't care if the data collection image is
burned onto my data stations-that's all they're used for, newer monitors
don't have those same problems.

Lydia

Is there a way to tell what kind of license a user is taking up
in vantage?
We have 7 full licenses and 9 additional data collection users.
We are
having trouble with maximum # of users being exceeded for full
users when
there should still be a license available? Through Promon we
verified that a
full user was not logged in twice, but can't find the user
taking up the
full license.

We upgraded to 4.0 this weekend 4.00.904

Thanks in advance

Jim Smith
Financial Coordinator
Lovejoy Chaplet Corporation
(518) 686-5232

system · January 23, 2001, 11:50am

Lydia,

Those are good suggestions, but we have found that we have to let our
supervisors get into Job or Shop Tracker on the floor. Also they look
at other prints and hopefully we will be able to use the document
sharing feature of Vantage to link our prints. For these situations we
had to allow the ability to get into a regular license. Epicor knows
the needs of shop supervisors and should include at least the job and
shop tracker as part of the data collection license,

Steve

-----Original Message-----
From: Lydia Coffman [SMTP:lcoffman@...]
Sent: Tuesday, January 23, 2001 11:21 AM
To: vantage@egroups.com
Subject: RE: [Vantage] Promon - license issue

Make sure that when you install vantage on the data collection
station, you
install data collection only-then when you click the Vantage
icon it
automatically goes in as a data collection user. That does not
prevent them
from clicking that data collection icon several times, but if
you know the
machine names for all of your stations (we used Data1, Data2 and
so on),
then it's easy to see in promon where they've logged on to
Vantage multiple
times. And users wonder why we seem to know exactly what they
have done
"this time."

When training shop employees, make sure they understand to check
for a
minimized screen before they click that icon again. I have also
told them
NOT to minimize-and we don't have screen savers, that also
created confusion
on the shop floor. I really don't care if the data collection
image is
burned onto my data stations-that's all they're used for, newer
monitors
don't have those same problems.

Lydia

Is there a way to tell what kind of license a user is
taking up
in vantage?
We have 7 full licenses and 9 additional data collection
users.
We are
having trouble with maximum # of users being exceeded
for full
users when
there should still be a license available? Through
Promon we
verified that a
full user was not logged in twice, but can't find the
user
taking up the
full license.

We upgraded to 4.0 this weekend 4.00.904

Thanks in advance

Jim Smith
Financial Coordinator
Lovejoy Chaplet Corporation
(518) 686-5232

To unsubscribe from this group, send an email to:
vantage-unsubscribe@egroups.com

system · January 23, 2001, 12:09pm

Well, I agree that job and shop tracker should be a part of data collection.
I wonder if we could copy those features through menu maintenance? Has
anybody tried that? It just occurred to me.

Lydia

-----Original Message-----
From: Steve Wirtz [mailto:SWirtz@...]
Sent: Tuesday, January 23, 2001 8:44 AM
To: 'vantage@egroups.com'
Subject: RE: [Vantage] Promon - license issue

Lydia,

Those are good suggestions, but we have found that we have to let our
supervisors get into Job or Shop Tracker on the floor. Also they look
at other prints and hopefully we will be able to use the document
sharing feature of Vantage to link our prints. For these situations we
had to allow the ability to get into a regular license. Epicor knows
the needs of shop supervisors and should include at least the job and
shop tracker as part of the data collection license,

Steve

system · January 23, 2001, 12:33pm

Job Tracker is available for a data collection license. You have to give
security access to the data collection user. You can get to other trackers
only through the job tracker. By the way, you can give a data collection
user access to anything (and they can see it), but it will give them a
message that they don't have access to it.

Alex Neutgens
Controller
Circuit Check, Inc.
763-694-4110

-----Original Message-----
From: Lydia Coffman [SMTP:lcoffman@...]
Sent: Tuesday, January 23, 2001 10:55 AM
To: vantage@egroups.com
Subject: RE: [Vantage] Promon - license issue

Well, I agree that job and shop tracker should be a part of data
collection.
I wonder if we could copy those features through menu maintenance? Has
anybody tried that? It just occurred to me.

Lydia

-----Original Message-----
From: Steve Wirtz [mailto:SWirtz@...]
Sent: Tuesday, January 23, 2001 8:44 AM
To: 'vantage@egroups.com'
Subject: RE: [Vantage] Promon - license issue

Lydia,

Those are good suggestions, but we have found that we have to let our
supervisors get into Job or Shop Tracker on the floor. Also they look
at other prints and hopefully we will be able to use the document
sharing feature of Vantage to link our prints. For these situations we
had to allow the ability to get into a regular license. Epicor knows
the needs of shop supervisors and should include at least the job and
shop tracker as part of the data collection license,

Steve

To unsubscribe from this group, send an email to:
vantage-unsubscribe@egroups.com

system · January 23, 2001, 1:24pm

Well, duh. Never looked, didn't know...

Thanks.

Lydia

-----Original Message-----
From: Alex Neutgens [mailto:alex.neutgens@...]
Sent: Tuesday, January 23, 2001 9:24 AM
To: 'vantage@egroups.com'
Subject: RE: [Vantage] Promon - license issue

Job Tracker is available for a data collection license. You have to give
security access to the data collection user. You can get to other trackers
only through the job tracker. By the way, you can give a data collection
user access to anything (and they can see it), but it will give them a
message that they don't have access to it.

Alex Neutgens
Controller
Circuit Check, Inc.
763-694-4110

system · January 23, 2001, 1:53pm

Thanks Alex,

Now I'll just have to figure out to implement.

Steve

-----Original Message-----
From: Alex Neutgens [SMTP:alex.neutgens@...]
Sent: Tuesday, January 23, 2001 12:24 PM
To: 'vantage@egroups.com'
Subject: RE: [Vantage] Promon - license issue

Job Tracker is available for a data collection license. You
have to give
security access to the data collection user. You can get to
other trackers
only through the job tracker. By the way, you can give a data
collection
user access to anything (and they can see it), but it will give
them a
message that they don't have access to it.

Alex Neutgens
Controller
Circuit Check, Inc.
763-694-4110

-----Original Message-----
From: Lydia Coffman [SMTP:lcoffman@...]
Sent: Tuesday, January 23, 2001 10:55 AM
To: vantage@egroups.com
Subject: RE: [Vantage] Promon - license issue

Well, I agree that job and shop tracker should be a part of data

collection.
I wonder if we could copy those features through menu
maintenance? Has
anybody tried that? It just occurred to me.

Lydia

-----Original Message-----
From: Steve Wirtz [mailto:SWirtz@...]
Sent: Tuesday, January 23, 2001 8:44 AM
To: 'vantage@egroups.com'
Subject: RE: [Vantage] Promon - license issue

Lydia,

Those are good suggestions, but we have found that we have to
let our
supervisors get into Job or Shop Tracker on the floor. Also
they look
at other prints and hopefully we will be able to use the
document
sharing feature of Vantage to link our prints. For these
situations we
had to allow the ability to get into a regular license. Epicor
knows
the needs of shop supervisors and should include at least the
job and
shop tracker as part of the data collection license,

Steve

To unsubscribe from this group, send an email to:
vantage-unsubscribe@egroups.com

To unsubscribe from this group, send an email to:
vantage-unsubscribe@egroups.com

system · January 23, 2001, 3:14pm

There is a way to get into Job Tracker from within Data Collection. Data
Collection does allow Part Tracker, and if you right click on the item you
get the "open with" pop up menu which allows you to go into Job Tracker.
Kinda back door approach but it works. F.Y.I. we have given full licenses
to our supervisors and we have the same problems being discussed in this
thread.

Warren R. Eddy

Information Services Manager

National Tube Form, LLC

An Excaliber Company

e-mail - Warren.Eddy@...

phone - 219 478-2363 ext 217

fax - 219 478-1043

Well, I agree that job and shop tracker should be a part of data collection.

I wonder if we could copy those features through menu maintenance? Has

anybody tried that? It just occurred to me.

Lydia

-----Original Message-----

From: Steve Wirtz [mailto:SWirtz@...]

Sent: Tuesday, January 23, 2001 8:44 AM

To: 'vantage@egroups.com'

Subject: RE: [Vantage] Promon - license issue

Lydia,

Those are good suggestions, but we have found that we have to let our

supervisors get into Job or Shop Tracker on the floor. Also they look

at other prints and hopefully we will be able to use the document

sharing feature of Vantage to link our prints. For these situations we

had to allow the ability to get into a regular license. Epicor knows

the needs of shop supervisors and should include at least the job and

shop tracker as part of the data collection license,

Steve

To unsubscribe from this group, send an email to:

vantage-unsubscribe@egroups.com

system · January 23, 2001, 5:01pm

The only problem is that this person who wants to see part tracker/job
tracker/shop tracker must be clocked into a job in data collection in order
to see the trackers...and our supervisors aren't necessarily clocked in to a
job-if you see what I mean.

What I originally intended here was to suggest that under the data
collection menu selection, general operations should list Part Tracker and
Job Tracker as well as data collection entry and Labor Collection Error
log-so that workstations that were "Just Data Collection" could be used to
access the tracker system without an additional log in. I haven't seen
anything in the "coming soons" to address this.

But everyone has problems with people opening multiple sessions of Vantage
on a single workstation, and short of execution, I don't think there are any
pat answers.

Lydia

-----Original Message-----
From: Eddy, Warren [mailto:warren.eddy@...]
Sent: Tuesday, January 23, 2001 11:57 AM
To: 'vantage@egroups.com'
Subject: RE: [Vantage] Promon - license issue

There is a way to get into Job Tracker from within Data Collection. Data
Collection does allow Part Tracker, and if you right click on the item you
get the "open with" pop up menu which allows you to go into Job Tracker.
Kinda back door approach but it works. F.Y.I. we have given full licenses
to our supervisors and we have the same problems being discussed in this
thread.

Warren R. Eddy

Information Services Manager

National Tube Form, LLC

An Excaliber Company

e-mail - Warren.Eddy@...

phone - 219 478-2363 ext 217

fax - 219 478-1043

Well, I agree that job and shop tracker should be a part of data collection.

I wonder if we could copy those features through menu maintenance? Has

anybody tried that? It just occurred to me.

system · January 23, 2001, 5:47pm

"The only problem is that this person who wants to see part tracker/job
tracker/shop tracker must be clocked into a job in data collection in order
to see the trackers...and our supervisors aren't necessarily clocked in to a
job-if you see what I mean."

Lydia, I'm not sure what you mean here. The above statement is not true on
4.0 (I don't know about 3.0). On 4.0, a data collection user CAN see the
job tracker and the shop tracker from the menu structure without being
logged onto a job. Give the shop user account access to those trackers and
they will be able to see them. You can move them to the favorites bar or to
data collection/general operations if you don't want them to have to
navigate through other parts of the menu structure. Then, from within those
trackers, they can open any of the other trackers you give them access to,
whether they are logged into a job or not.