Reports are not print previewing but going to scheduled tasks

in the client for Pilot, navigate to System Management > Utilities > System Agent.

  • Confirm that the Task Appserver URL is pointing to 9423 (number 1 below).
  • Confirm that the System AppServer URL is using port 9421 (number 2 below).
  • Save your changes.
  • Restart the taskagent and processserver for Test.

In Training, Task port should be 9413 and System AppServer port is 9411.
NOTE: you may need to stop your production taskagent and processserver before you can save changes in the system agent in Pilot and Training.