Trouble shoot an error

Yahoo Archive
1
In our experiences, 7175 is normally a network issue - common when connecting over wireless networks.

Invalid session - are you running up to the limit of licenses? We have seen Invalid session errors when more people are logging into Epicor than we had licenses - or if people have multiple sessions and are using more than one session running. When user connections are idle, the system will allow their license to be re-used by a new client session, which drops the idle session. We removed multiple sessions from most users expect those that required them, like MES users, this solved our problem. Do you ever have a problem getting a new session after this occurs?

Tim


--- In vantage@yahoogroups.com, Tony Hughes <thughes281@...> wrote:
>
> Occasionally I come back to my desk and find an "Invalid Session" popup at which point I need to close the client and reopen.
> It rarely also happens while I'm clearly using the application, not leaving it idle.
>
> Can anyone give any advice on trying to trouble shoot this error?
> I've used Epicor help on it, but nothing useful there.
>
>
> The message detail usually says the ReportMonitor object had the exception. I can't say if it's always that, but it generally seems to be that issue.
>
>
> Exception caught in: Epicor.Mfg.BO.ReportMonitor
>
> Error Detail
> ============
> Message: Invalid session.
> Type: Error
> Program: manager/Session.p
> Method: Activate
> Table:
> Row:
> Field:
>
>
>
> Stack Trace
> ===========
> at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean& morePages)
> at Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions opts, Boolean& MorePages)
>
2
Occasionally I come back to my desk and find an "Invalid Session" popup at which point I need to close the client and reopen.
It rarely also happens while I'm clearly using the application, not leaving it idle.

Can anyone give any advice on trying to trouble shoot this error?
I've used Epicor help on it, but nothing useful there.


The message detail usually says the ReportMonitor object had the exception. I can't say if it's always that, but it generally seems to be that issue.


Exception caught in: Epicor.Mfg.BO.ReportMonitor

Error Detail
============
Message: Invalid session.
Type: Error
Program: manager/Session.p
Method: Activate
Table:
Row:
Field:



Stack Trace
===========
at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean& morePages)
at Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions opts, Boolean& MorePages)
3
Wireless?

From: Tony Hughes
Sent: Thursday, March 15, 2012 1:34 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Trouble shoot an error


Occasionally I come back to my desk and find an "Invalid Session" popup at which point I need to close the client and reopen.
It rarely also happens while I'm clearly using the application, not leaving it idle.

Can anyone give any advice on trying to trouble shoot this error?
I've used Epicor help on it, but nothing useful there.

The message detail usually says the ReportMonitor object had the exception. I can't say if it's always that, but it generally seems to be that issue.

Exception caught in: Epicor.Mfg.BO.ReportMonitor

Error Detail
============
Message: Invalid session.
Type: Error
Program: manager/Session.p
Method: Activate
Table:
Row:
Field:

Stack Trace
===========
at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean& morePages)
at Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions opts, Boolean& MorePages)



No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12


[Non-text portions of this message have been removed]
4
No, we're not wireless.
But you're thinking network disconnect?
Vantage doesn't take much interruption to break things.

--- On Thu, 3/15/12, Vic Drecchio <vic.drecchio@...> wrote:

From: Vic Drecchio <vic.drecchio@...>
Subject: Re: [Vantage] Trouble shoot an error
To: vantage@yahoogroups.com
Date: Thursday, March 15, 2012, 5:50 PM








Â









Wireless?



From: Tony Hughes

Sent: Thursday, March 15, 2012 1:34 PM

To: vantage@yahoogroups.com

Subject: [Vantage] Trouble shoot an error



Occasionally I come back to my desk and find an "Invalid Session" popup at which point I need to close the client and reopen.

It rarely also happens while I'm clearly using the application, not leaving it idle.



Can anyone give any advice on trying to trouble shoot this error?

I've used Epicor help on it, but nothing useful there.



The message detail usually says the ReportMonitor object had the exception. I can't say if it's always that, but it generally seems to be that issue.



Exception caught in: Epicor.Mfg.BO.ReportMonitor



Error Detail

============

Message: Invalid session.

Type: Error

Program: manager/Session.p

Method: Activate

Table:

Row:

Field:



Stack Trace

===========

at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean& morePages)

at Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions opts, Boolean& MorePages)



No virus found in this message.

Checked by AVG - www.avg.com

Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12



[Non-text portions of this message have been removed]






















[Non-text portions of this message have been removed]
5
I can't say I've tracked down the cause of every 'Invalid Session' we've
had, but in my experience it's a network issue nine times out of ten.

On Thu, Mar 15, 2012 at 1:53 PM, Tony Hughes <thughes281@...> wrote:

> **
>
>
> No, we're not wireless.
> But you're thinking network disconnect?
> Vantage doesn't take much interruption to break things.
>
> --- On Thu, 3/15/12, Vic Drecchio <vic.drecchio@...> wrote:
>
> From: Vic Drecchio <vic.drecchio@...>
> Subject: Re: [Vantage] Trouble shoot an error
> To: vantage@yahoogroups.com
> Date: Thursday, March 15, 2012, 5:50 PM
>
>
>
>
> Wireless?
>
> From: Tony Hughes
>
> Sent: Thursday, March 15, 2012 1:34 PM
>
> To: vantage@yahoogroups.com
>
> Subject: [Vantage] Trouble shoot an error
>
> Occasionally I come back to my desk and find an "Invalid Session" popup at
> which point I need to close the client and reopen.
>
> It rarely also happens while I'm clearly using the application, not
> leaving it idle.
>
> Can anyone give any advice on trying to trouble shoot this error?
>
> I've used Epicor help on it, but nothing useful there.
>
> The message detail usually says the ReportMonitor object had the
> exception. I can't say if it's always that, but it generally seems to be
> that issue.
>
> Exception caught in: Epicor.Mfg.BO.ReportMonitor
>
> Error Detail
>
> ============
>
> Message: Invalid session.
>
> Type: Error
>
> Program: manager/Session.p
>
> Method: Activate
>
> Table:
>
> Row:
>
> Field:
>
> Stack Trace
>
> ===========
>
> at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String
> whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean&
> morePages)
>
> at
> Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions
> opts, Boolean& MorePages)
>
> No virus found in this message.
>
> Checked by AVG - www.avg.com
>
> Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>
>



--
*John Driggers*
*High End Dev, System Design, Profit Drinking*
*
**:: 904.404.9233*
*:: waffqle@...*
*:: NO FAXES*

*

*


[Non-text portions of this message have been removed]
6
That’s what I was thinking. Is this only happening on your PC or are others experiencing it, too?

Yeah, a couple millisecond network blip and Vantage throws up.

From: Tony Hughes
Sent: Thursday, March 15, 2012 1:53 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Trouble shoot an error


No, we're not wireless.
But you're thinking network disconnect?
Vantage doesn't take much interruption to break things.

--- On Thu, 3/15/12, Vic Drecchio <mailto:vic.drecchio%40swepcotube.com> wrote:

From: Vic Drecchio <mailto:vic.drecchio%40swepcotube.com>
Subject: Re: [Vantage] Trouble shoot an error
To: mailto:vantage%40yahoogroups.com
Date: Thursday, March 15, 2012, 5:50 PM



Wireless?

From: Tony Hughes

Sent: Thursday, March 15, 2012 1:34 PM

To: mailto:vantage%40yahoogroups.com

Subject: [Vantage] Trouble shoot an error

Occasionally I come back to my desk and find an "Invalid Session" popup at which point I need to close the client and reopen.

It rarely also happens while I'm clearly using the application, not leaving it idle.

Can anyone give any advice on trying to trouble shoot this error?

I've used Epicor help on it, but nothing useful there.

The message detail usually says the ReportMonitor object had the exception. I can't say if it's always that, but it generally seems to be that issue.

Exception caught in: Epicor.Mfg.BO.ReportMonitor

Error Detail

============

Message: Invalid session.

Type: Error

Program: manager/Session.p

Method: Activate

Table:

Row:

Field:

Stack Trace

===========

at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean& morePages)

at Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions opts, Boolean& MorePages)

No virus found in this message.

Checked by AVG - www.avg.com

Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]




No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12


[Non-text portions of this message have been removed]
7
That makes sense, we've been having network issues for last few months.
Appreciate the answers, Vic and John.


--- On Thu, 3/15/12, Vic Drecchio <vic.drecchio@...> wrote:

From: Vic Drecchio <vic.drecchio@...>
Subject: Re: [Vantage] Trouble shoot an error
To: vantage@yahoogroups.com
Date: Thursday, March 15, 2012, 5:58 PM








Â









That’s what I was thinking. Is this only happening on your PC or are others experiencing it, too?



Yeah, a couple millisecond network blip and Vantage throws up.



From: Tony Hughes

Sent: Thursday, March 15, 2012 1:53 PM

To: vantage@yahoogroups.com

Subject: Re: [Vantage] Trouble shoot an error



No, we're not wireless.

But you're thinking network disconnect?

Vantage doesn't take much interruption to break things.



--- On Thu, 3/15/12, Vic Drecchio <mailto:vic.drecchio%40swepcotube.com> wrote:



From: Vic Drecchio <mailto:vic.drecchio%40swepcotube.com>

Subject: Re: [Vantage] Trouble shoot an error

To: mailto:vantage%40yahoogroups.com

Date: Thursday, March 15, 2012, 5:50 PM



Wireless?



From: Tony Hughes



Sent: Thursday, March 15, 2012 1:34 PM



To: mailto:vantage%40yahoogroups.com



Subject: [Vantage] Trouble shoot an error



Occasionally I come back to my desk and find an "Invalid Session" popup at which point I need to close the client and reopen.



It rarely also happens while I'm clearly using the application, not leaving it idle.



Can anyone give any advice on trying to trouble shoot this error?



I've used Epicor help on it, but nothing useful there.



The message detail usually says the ReportMonitor object had the exception. I can't say if it's always that, but it generally seems to be that issue.



Exception caught in: Epicor.Mfg.BO.ReportMonitor



Error Detail



============



Message: Invalid session.



Type: Error



Program: manager/Session.p



Method: Activate



Table:



Row:



Field:



Stack Trace



===========



at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean& morePages)



at Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions opts, Boolean& MorePages)



No virus found in this message.



Checked by AVG - www.avg.com



Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12



[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]



No virus found in this message.

Checked by AVG - www.avg.com

Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12



[Non-text portions of this message have been removed]






















[Non-text portions of this message have been removed]
8
One other question on this subject,
How does this 7175 error differ from the "Invalid Session" one I originally posted?
Both happen when I'm not doing anything, or when in middle of working, either way.
Just curious. Thanks.


Error Detail
============
7175


Stack Trace
===========
  at Progress.Open4GL.DynamicAPI.Session.runProcedure(String requestID, String procedureName, ParameterSet parms, Boolean persistent, Boolean internal_Renamed, Int64 procId, MetaSchema localSchema, Int32 stateModel)
  at Progress.Open4GL.DynamicAPI.Session.runStatelessProcedure(String requestID, String fullProcedureName, ParameterSet inparams, Object procId, MetaSchema localSchema, Int32 stateModel)
  at Progress.Open4GL.DynamicAPI.PersistentProc.runTheProcedure(String requestID, String procedureName, ParameterSet parms, MetaSchema schema)
  at Progress.Open4GL.DynamicAPI.PersistentProc.runProcedure(String procedureName, ParameterSet parms, MetaSchema schema)
  at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean& morePages)
  at Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions opts, Boolean& MorePages)

--- On Thu, 3/15/12, Tony Hughes <thughes281@...> wrote:

From: Tony Hughes <thughes281@...>
Subject: Re: [Vantage] Trouble shoot an error
To: vantage@yahoogroups.com
Date: Thursday, March 15, 2012, 6:57 PM








Â









That makes sense, we've been having network issues for last few months.

Appreciate the answers, Vic and John.



--- On Thu, 3/15/12, Vic Drecchio <vic.drecchio@...> wrote:



From: Vic Drecchio <vic.drecchio@...>

Subject: Re: [Vantage] Trouble shoot an error

To: vantage@yahoogroups.com

Date: Thursday, March 15, 2012, 5:58 PM



Â



That’s what I was thinking. Is this only happening on your PC or are others experiencing it, too?



Yeah, a couple millisecond network blip and Vantage throws up.



From: Tony Hughes



Sent: Thursday, March 15, 2012 1:53 PM



To: vantage@yahoogroups.com



Subject: Re: [Vantage] Trouble shoot an error



No, we're not wireless.



But you're thinking network disconnect?



Vantage doesn't take much interruption to break things.



--- On Thu, 3/15/12, Vic Drecchio <mailto:vic.drecchio%40swepcotube.com> wrote:



From: Vic Drecchio <mailto:vic.drecchio%40swepcotube.com>



Subject: Re: [Vantage] Trouble shoot an error



To: mailto:vantage%40yahoogroups.com



Date: Thursday, March 15, 2012, 5:50 PM



Wireless?



From: Tony Hughes



Sent: Thursday, March 15, 2012 1:34 PM



To: mailto:vantage%40yahoogroups.com



Subject: [Vantage] Trouble shoot an error



Occasionally I come back to my desk and find an "Invalid Session" popup at which point I need to close the client and reopen.



It rarely also happens while I'm clearly using the application, not leaving it idle.



Can anyone give any advice on trying to trouble shoot this error?



I've used Epicor help on it, but nothing useful there.



The message detail usually says the ReportMonitor object had the exception. I can't say if it's always that, but it generally seems to be that issue.



Exception caught in: Epicor.Mfg.BO.ReportMonitor



Error Detail



============



Message: Invalid session.



Type: Error



Program: manager/Session.p



Method: Activate



Table:



Row:



Field:



Stack Trace



===========



at Epicor.Mfg.Proxy.ReportMonitorImpl.GetRowsKeepIdleTime(String whereClauseSysRptLst, Int32 pageSize, Int32 absolutePage, Boolean& morePages)



at Epicor.Mfg.UI.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTime(SearchOptions opts, Boolean& MorePages)



No virus found in this message.



Checked by AVG - www.avg.com



Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12



[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]



No virus found in this message.



Checked by AVG - www.avg.com



Version: 2012.0.1913 / Virus Database: 2114/4872 - Release Date: 03/15/12



[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]






















[Non-text portions of this message have been removed]
9
We get the 7175 and 7224 errors throughout the day at various workstations. We also get them while we're working and sometimes while we aren't. Some seem to experience it more than others. I am certainly curious as to what causes these errors as tech support hasn't been too helpful other than 'you have a network issue'. From our experience, when we receive an invalid session message it's due to the users session being terminated within the Epicor Admin Console on our server.

[Non-text portions of this message have been removed]