V8.03 Sales Territory Search Issue

> I have a user with full system management rights who cannot see any
> records returned when performing an open search in the Sales Territory
> screen.
>
> All other users with rights to this screen can search wide open and get
> results every time. This particular user is able to view search results
> in every other search screen throughout the system. He was also able to
> see the results in the Sales Territory search yesterday.
>
> I have verified all permissions are correct for Sales Management module
> and cannot find anything out of the ordinary.
>
> Has anybody seen this issue before?

Have you checked the Work Force entry to this user? There are two things that
you need to do:

1.) Check the box that says "View All Territories"

2.) Under Authorized User, make sure the login ID is associated with the Word
Force.

Mark W.
I have a user with full system management rights who cannot see any
records returned when performing an open search in the Sales Territory
screen.

All other users with rights to this screen can search wide open and get
results every time. This particular user is able to view search results
in every other search screen throughout the system. He was also able to
see the results in the Sales Territory search yesterday.

I have verified all permissions are correct for Sales Management module
and cannot find anything out of the ordinary.

Has anybody seen this issue before?

Thanks,

Lauren Hellings
Ericson Manufacturing Company